Privacy Policy

Last updated: May 13, 2024

This Privacy Policy describes how tvScientific, Inc. (“tvScientific,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies to information we collect when you access or use our website, www.tvScientific.com (“Website”), or when you otherwise interact with us, such as through our customer support channels, or on social media pages. 

This Privacy Policy does not apply to data that is collected, used, or disclosed through tvScientific’s advertising technology platform and systems (the “Services”). For more information on privacy as it relates to the Services, please see the tvScientific Services Privacy Policy. Additionally, this Policy does not apply to the privacy practices of other websites that are linked to from our Website. tvScientific is not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of those websites to understand their data privacy practices.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy. We may also provide you with additional notice (such as by adding a statement to the Website or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you fill out a form, communicate with us via third-party platforms, request support, apply for employment, or otherwise communicate with us. The types of information about you that we collect include your name, email address, postal address, phone number, and any other information you choose to provide.

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Website, including:

Device and Usage Information: We collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Website, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Website.

Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Website. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience, see which areas and features of our Website are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Website and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

When you visit or log in to our website, cookies, and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect business contact information about you from industry sources and professional networking sites.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

How We Use the Information We Collect

We use the information we collect as described in this Privacy Policy. We also use the information we collect to:

•  Provide, maintain, improve, and develop new products and services;

•  Personalize your experience with us;

•  Send you technical notices, security alerts, and support and administrative messages;

•  Communicate with you about products, services, and events offered by tvScientific and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);

•  Target ads to you on third-party sites and services;

•  Monitor and analyze trends, usage, and activities in connection with our Website and services;

•  Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of tvScientific and others;

•  Comply with our legal and financial obligations;

•  Create de-identified, anonymized, or aggregated information; and

•  Carry out any other purpose described to you at the time the information was collected.

How We Share Information

We may share your information in the following circumstances or as otherwise described in this Privacy Policy:

•  We share personal information with vendors, service providers, contractors and consultants that access personal information to perform work for us, such as companies that assist us with web hosting, fraud prevention, customer service, and marketing and advertising.

•  We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

•  We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of tvScientific, our users, the public, or others.

•  We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

•  We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

•  Personal information is shared between and among tvScientific and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.

•  We share personal information with your consent or at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you. Where we maintain information in a de-identified fashion, we will not attempt to re-identify such information.

Targeted Advertising and Analytics

We engage others to provide analytics services and serve advertisements across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website and other websites and applications, including your IP address, web browser, mobile network information, mobile identifiers, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by tvScientific and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites, and better understand your online activity. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling,” under certain laws. To learn more about the choices available to you with respect to these practices, please see below. 


For more information about interest-based ads generally, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Transfer of Information to the United States and Other Countries

tvScientific is headquartered in the United States and we have operations and service providers in the United States. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

Your Choices

Targeted Advertising and Opt-out

As described in the Targeted Advertising and Analytics  section above, we process certain personal information to help advertise our products to you on other sites and services. Some of these activities may be considered “sales” or “sharing” of your personal information or “targeted advertising” under certain privacy laws. 


In addition, please email us at privacy@tvscientific.com if you wish to opt out of tvScientific using data associated with your IP address to show ads that are relevant to your interests. We will reply requesting certain information necessary to implement your choice.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website and services.

Communications Preferences

You may opt out of receiving promotional emails from tvScientific by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

Access, Deletion, Correction

You may have certain rights with respect to data tvScientific collects. These rights may include the right of access, deletion, and correction of personal data. These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, if they would infringe the rights of a third party (including our rights), or if you ask us to delete information which, for example, we are required by law to keep. 

To make a request to exercise any of these rights, please contact us at privacy@tvscientific.com. We may take reasonable steps to confirm your identity, such as by asking you to verify your email address. You will not be discriminated against for the exercise of such rights (for example, we will not provide you with a different level or quality of goods or services). If we deny your request, you may appeal our decision by contacting us at privacy@tvscientific.com. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.

Additional Information for California Residents

The California Consumer Privacy Act (CCPA) requires us to explain some information using definitions and categories set out under the CCPA. If you are a California resident, this section applies to you. The chart below shows the personal information we collect under this Website Privacy Policy and how it’s used and disclosed.